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Airport Lounge Host

£12 an hour

Elliot Scott Group is pleased to be supporting one of Gatwick Airports leading executive lounge companies with their recruitment.

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Job Details

We are looking for multiple staff to work within the executive lounge covering the following areas;

  • Reception: You are the first impression and set the tone for each guest's experience. By offering the warmest welcome and a smooth and informative check-in, you will ensure that our guests feel at ease and ready to sit back and relax. You will take ownership of capacity in the lounge in line with revenue targets, passenger forecasts and flows. You will be knowledgeable of all channels of entry into the lounge and how to process correctly. Cashing-up and billing completed accurately and on time
  • Bar: As a bartender, you provide a speedy but personable service, maintaining consistently high levels of drinks service and aiming to exceed guests' expectations. Serving all drinks to SOP and ensuring consistency and compliance. Engaging with every guest individually, with personality and flair. Planning ahead at all times you will make sure that you are restocking/cleaning as you go and that you always have full availability of products. You will be cash handling for drinks/food and need to ensure that cashing up is completed as per company procedure
  • Floor: You take ownership of your section(s) allocated on shift, taking pride in your area of responsibility and having a keen eye for detail. Ensure your section(s) are hygienic, fully stocked and well-presented at all times. You will be responsible for taking food and drink orders, able to communicate product offering and allergen process clearly. You will also clear/reset tables and cleaning your section/lounge. You bring your service to life by engaging with guests creating a memorable pre- flight experience
  • Food Service: Approaching the two elements of food service by being proactive and efficient. You will be running food from the kitchen and looking after the self-serve food area. All food that leaves the kitchen must be perfectly presented, comply with SOP and have undergone the correct food safety checks. The self-service area standard must always maintained in line with company SOP

To be considered for this role, you must have the following;

  • Valid Passport
  • If applicable, supporting visa, residence permit or EU settlement status
  • Proof of national insurance
  • Proof of home address
  • Able to provide 5 years worth of references
  • DBS Check

Our vacancies are Full time on a temp to perm basis. The shift pattern is 2 Early Shifts 2 Late Shifts 2 off. If you're interested in this position and would like to find out more, please apply online for one of our team to contact you

Job Types: Full-time, Temporary contract, Temp to perm

Salary: £12.00 per hour

Application question(s):

  • Are you looking for full time or part time work?
  • Are you available to do shifts starting at 03.30am?

Work Location: In person

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Working with Elliot Scott Group was a very pleasant experience. I was paid correctly every time, and the holidays were paid as well. Thank you very much for your help and support throughout the entire journey.

Clara C - Hospital Cleaner

My entire time working with Elliot Scott Group was and still is a good one. The salary is paid on time and the holidays are very reasonable. I hope that everything will be the same the next time that I work with Elliot Scott Group. Thank you!

Ana Maria C - Hospital Cleaner

I was very happy to work with the Elliot Scott Group for 13 months. I am grateful for all the work opportunities, professionalism and support during the period I was working with you. I will highly recommend it to other candidates.

Viorica T - Hospital Cleaner

I had an amazing time with professional people who were easy to communicate with and deal with. Special thanks to Jenica who helped me a lot and for this opportunity.

Jurgita T - Hospital Cleaner

I was very happy to work with Elliot Scott Group for a period of 12 months. I am grateful for all the work opportunities, professionalism and support during this period with you and would highly recommend it to other candidates - Thank you so much Elliot Scott Group.

Nadia F - Hospital Cleaner

I am delighted to work with the Elliot Scott Group because they are serious and very understanding.

Larisa S - Hospital Cleaner